What People are Saying
We engaged Greg and Allister to conduct a complex time and motion study: calculating labour seconds per container for 20+ individual container streams across 30+ bottle depots. We were happy with both the process and the results. The RIVR team developed and executed a thorough work plan, delivering the project on time and on budget. Throughout the project, they communicated with us proactively about progress and issues. They provided thought leadership, were open to our feedback and input, and were friendly to work with. We would be happy to work with RIVR again.
Chris Hartman
Senior Manager MNP
Two years ago, Trimet’s leadership team partnered with RIVR to embark on an Organizational Development initiative. It proved to be an immensely valuable experience. Throughout the process, we established clear structures for accountability, finalized organizational charts, completed process mapping, developed comprehensive job descriptions, and provided leadership training for key personnel in supervisory and management roles.
Greg's teaching style was particularly effective as it was both relatable to our industry and highly engaging for participants. His ability to connect with our team members across diverse backgrounds and learning styles was exceptional. In addition to his expertise in training and leadership, Greg possesses a unique talent for maintaining high levels of engagement and enthusiasm throughout the learning process.
As a result of this initiative, Trimet has experienced significant growth, not only in terms of organizational culture but also in production and profitability. I highly recommend RIVR and Greg to any organization seeking to foster growth and strategy for the future.
Clayton Peters
Director of Operations Trimet Building Products
Working with Greg was a privilege we are still talking about 3 years later. We were challenged and sharpened by his outlook and his feedback. He questioned, taught and equipped us all at once. Where things were uncomfortable, he was encouraging! He was just the right fit for us as someone to bring in and take a look behind the scenes where things were not working. He was a real joy to spend time with!
Brad Merkle
President Razertip
Working with Greg brought us an independent perspective on a 20-year old process and methodology and worked with us to identify an improvement that will transform the process, increase customer trust, accuracy and accountability of our staff; and, more reliable analysis to identify priorities as a result. Greg's approach with us was to fully understand our original process, analyze the results and identify opportunities for improvements that improved results for our company, our customers and our staff.
Guy West
President & CEO Alberta Beverage Container Recycling Corp.
I have had the pleasure of working with Greg Hastings of RIVR Solutions through BDC. Greg has been instrumental in our leadership development for the management team and has expertly guided us through reworking our organizational chart and document control process. Greg implemented a monthly KPI manager review, which has been invaluable in keeping us on top of our key performance objectives. His weekly meetings with each manager have significantly improved communication within our team and with our direct reports. Thanks to Greg's recommendations, we have seen a marked improvement in our ability to develop and empower our employees. His wealth of experience and insightful guidance have brought immense value to our organization.
Michelle Manton
General Manager Overhead Door Company of Calgary, Lethbridge, & Cranbrook
After 15 plus years of doing the same thing over and over again, Greg encouraged us to evaluate our existing minimal systems and processes. He helped us better understand how defining our organizational structure, establishing expectations and tracking the successes of our actions introduced efficiencies in each area of our business. Intentional leadership and accountability through set expectations along with new established processes has really simplified our daily activities and has eliminated much of the unknowns within our business.
Robin Hahn
Owner Build 360
The wisdom and expertise Greg brought to our company was truly transformative. He showed up at a time when we did not know what to do to improve our output. He observed our systems, and within days, had our warehouse functioning to a level where we could easily double, and even triple, our output. He was patient and kind with our team, while being firm and unwavering on what he knew needed to change in order for us to have continued success.
Jo Haggith
Head of Everything Eight Ounce Coffee Co.
"Greg was outstanding to work with. He was able to provide processes, documents, and systems to allow us to start scaling the logistical side of our businesses. Greg has a deep understanding of our vision and where we want to take our business. His problem solving and training has allowed our company to achieve the next level.”
David Crosby
Owner Rosso Coffee Roasters
…words cannot express how impressed I am with your knowledge and experience. I learned so much from you, ( I speak for all of us), and your expertise assisted in improving the entire culture of every step of our production. It was very enjoyable in spite of all our challenges.
Carla Brown
General Manager The Cheese Factory
We had exhausted all of our ideas. Our process didn’t seem to flow properly and both staff and management were getting to a point of frustration. We clearly needed a different voice with some expertise to help facilitate change and improve performance. Greg was quick to understand our business along with our challenges and provided simple and fair goals to move forward. He helped facilitate training, concepts and execution around Lean manufacturing and worked the floor quickly earning the trust and respect needed to ensure accountability. I would highly recommend Greg and his team at RIVR
Joel Poissant
President The Imperial Group
Greg and his team have been instrumental in getting our process documented, fine tuned and working efficiently. They were able to help us identify where we had gaps and weaknesses in how we operate and get that information documented in a way that we could understand and act on. They were then fantastic as a consultant and moderator to move us forward in solving those same issues. Without RIVR Solutions we would still be at the starting line, trying to find the time to make the changes that we needed to make!
Kevin Willsey
President Overhead Door Co. of Grande Prairie
“We are very pleased and satisfied with RIVR’s expertise and approach in walking us through our recent lean review process. From the first Zoom meeting to the in-person training sessions, RIVR displayed a strong knowledge base and serious first-hand experience which added greatly to staff understanding of both the lean process and the potential streamlining opportunities. We appreciated their straight-forward manner and collegial style.”
Freda Molenkamp-Oudman
General Manager Alberta Milk
